Excel·lència al servei

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Excel·lència en el servei

Índex de reclamacions

L'excel·lència en el servei al client és un compromís d'FCC Aqualia S.A. amb la societat. Per a aconseguir-ho, la companyia ofereix un servei amb un alt grau de personalització, d'acord amb les necessitats dels usuaris. Prova d'això, el percentatge de reclamacions de l'any 2023 dels contractes en vigor de Lloret de Mar, que se situa en 0,03%, és a dir, només 0,3 de cada 1.000 clients van interposar una reclamació.