Page 30 - aq_mrsc_eng_af2low
P. 30

04.01 Transparency, quality of service
                 and closeness

Our vision

❚❚Providing the best service according to the needs of citizens.
❚❚Ensuring maximum water quality.
❚❚Betting for transparency in the information provided to users.
❚❚Maintaining the commitment to innovation and new

  technologies.

Main figures                                        2013                                2014

              Home water supply    7,296,656                           7,436,343 people
                                   2,896,980                           2,915,643 costumers
              Sanitation         752,507,106                         615,463,970 m3
                                   45,259.00                           48,537.00 km
              drinking water       20,230.00                           20,985.00 km
              produced             1,194,432                           1,085,781

              Supply network             2.98                                3.12 millions
                                                                                                                       of euros
              Sewerage

              Water quality
              determinations

              Investment in R&D

Aqualia maintains a strong commitment to the citizens to
constantly improve the quality of service offered. The result of
this commitment is the application of a comprehensive control
over all its activities and in particular on those that guarantee
water safety ahead of their consumption.The company takes an
active part in various local initiatives in order to achieve a more
transparent, friendly and innovative service that responds
to the expectations and needs of citizens, governments and
society in general.

30 SERVICE
   25   26   27   28   29   30   31   32   33   34   35