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09 G4-24 • G4-25 • G4-26 • G4-27 CSR principles
Aqualia has defined a Corporate Responsibility Management FCC Group Strategy
System, based on a continuous improvement cycle that responds FCC Master Plan
to the needs and expectations of its stakeholders: Code of Ethics

EXPECTATIONS

Stakeholders Measurement, analysis CSR
and improvement Committee

IMPACTS

The system is structured around an CSR Internal Committee “Aqualia is committed to acting with integrity, honesty
comprising representatives of the main areas of the company and in a transparent manner; from the management
and whose main purpose is to ensure compliance with the team down to the operational level of the organization. “
Principles of Corporate Social Responsibility:
CSR principles

The principles are rolled out in the FCC Group Strategy and are Aqualia’s stakeholders are understood as all those individuals,
specified in a CSR Master Plan that includes specific actions organizations or institutions that affect or are affected by the
and goals. decisions of the FCC Group. The following have been identified:

Based on this system, the impact of each action are analysed
and updated, adapting to the real expectations of stakeholders.

Public authorities Consumer Media Users Suppliers Employees
organizations and Strategic and Operating
NGOs Local Structure
Functional
Municipal, Consumer Local, National and Irrigation Structure
Regional, National Organizations International Associations Production
and European Communities Personnel (Middle
Prices and Irrigation Town Council Neighbourhood management)
Commission Associations Communication Associations Production
Offices Public Centres Personnel
Ecologist News Agencies Industries (Contract
Organization personnel)
Associations

Town Councils

20 aqualia, THE COMPANY